Did you know that your supermarket has a 'psychic' on the payroll? Well not exactly, but they have a forecaster, someone in charge of predicting future sales so your supermarket doesn't run out of stock. A very challenging task. Luckily the forecaster can count on software for help. Shari De Baets looks at how forecasters and computers can work together to make sure their predictions are accurate and customers are served and satisfied.