A feedback culture tailored to your organization

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About the research

"Top presentation yesterday! πŸ‘ But that one slide with all those numbers could be slightly clearer." Feedback at work is crucial to your professional growth. But asking for it and giving it is not always easy. "We naturally feel threatened by feedback, which often causes us to avoid it," says Shana Mertens (UGent). How can organizations create a culture of feedback, where it is natural to ask, give, receive, and use feedback? That's what she is exploring in her PhD. Way to go, Shana, keep up the good work! πŸ˜‰

Work
Shana Mertens
UGent

Shana Mertens has always been interested in human behavior. This led her to study communication sciences, after which she started her PhD journey in the field of HRM and Organizational Behavior. Shana specifically explores feedback in the workplace and the idea of building a feedback culture in organizations. She has published several articles in (scientific and non-scientific) magazines, as well as a book titled β€œBeste medewerker, hoe gaat het?”

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